Last updated: September 14, 2026

ICS Command Privacy Policy

ICS Command is a mobile field operations companion for ICS Command Assistant / SARApp. This policy explains what information the app handles and how it is used during incident response operations.

Information We Collect

The app may collect or process the following information when you use it:

Responder identity and check-in details, such as name, operator/person ID, role, team assignment, vehicle details, and equipment details entered during check-in.
Incident and team information provided by the connected SARApp server, including incident name, team name, task assignments, operational messages, alerts, communications plans, medical plans, and log entries.
Device connection information, including a generated device identifier, a connection token, app platform, notification permission status, and device name or app version when available.
Push notification tokens when notification permission is granted.
Location information when location tracking is manually enabled in the app.

Location Data

Location tracking is used to support field operations and command visibility. Tracking is manual and is controlled from within the app. When enabled, the app may send the device's latitude, longitude, timestamp, and signed-in team identifier to the connected SARApp server. The current mobile design reports team-level position for operational awareness, not a public consumer location history.

Location tracking can continue in the background while enabled, subject to device settings and permissions. You can stop tracking from the app or revoke location permission in your device settings.

How We Use Information

Information is used to:

Connect the mobile app to the correct incident response server.
Check responders into incidents and associate them with operational teams.
Display tasks, alerts, communications, medical plans, logs, and reference information.
Send operational push notifications when permission is granted.
Provide command staff with current team status and location when tracking is enabled.
Maintain session continuity on the device so users do not need to reconnect every time the app opens.

Local Storage

The app stores session and preference information on the device, including the selected incident, team, session details, generated device ID, connection token, notification prompt status, and tracking preference. This information is used to restore the user's session and app settings.

Operational information is sent to the SARApp server selected by the user's organization or incident command structure. It may be visible to authorized incident personnel and command staff. Push notification delivery may use Firebase Cloud Messaging or the device platform's notification services.

We do not sell personal information. We do not use app data for third-party advertising.

Retention

Incident records, check-ins, messages, logs, and location updates are retained according to the policies of the organization operating the connected SARApp server. Local session data remains on the device until the user logs out, clears app data, uninstalls the app, or the operating system removes it.

Security

The app is designed for operational use by authorized responders. Access to incident data depends on the connected SARApp server configuration, network path, and organizational controls. Users should only connect to trusted servers and should protect their device with appropriate device-level security.

Children's Privacy

ICS Command is intended for emergency management, incident response, and field operations use. It is not directed to children.

Your Choices

You can deny or revoke notification permission in device settings.
You can deny or revoke location permission in device settings.
You can stop app-controlled location tracking from within the app.
You can clear local app data by logging out, clearing app storage, or uninstalling the app.

Changes to This Policy

We may update this policy as the app, server behavior, or operational requirements change. The "Last updated" date above shows when this policy was most recently revised.

Contact

For privacy questions, contact pheleyb@arcadiacommandsolutions.com.